Privacy Policy
Last updated: October 2024
This privacy policy explains how The Cakeaholic Club (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or contact us to place an order.
Information We Collect
When you contact us to enquire about or place an order, we may collect:
- Your name
- Your email address and/or phone number
- Details of your order (event date, cake size, flavours, etc.)
- Any other information you choose to share with us
When you browse our website, we may also collect standard technical information such as your IP address, browser type, and pages visited, through analytics tools used to help us understand how our site is used.
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and process your orders
- Communicate with you about your order details and collection
- Improve our website and services
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Legal Basis for Processing (GDPR)
If you are based in the UK or European Economic Area, we process your personal data on the following legal bases:
- Contract performance — to fulfil the order you have placed or enquired about
- Legitimate interests — to respond to your messages and improve our service
- Legal compliance — where required by law
Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. For order-related data, this is typically up to two years.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
To exercise any of these rights, please contact us at the email address below.
Cookies
Our website may use essential cookies to help the site function correctly. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect how some parts of the site display.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please get in touch: